This agreement regulates the general conditions of purchase of the various products and services offered on this website by MICOLOGIA FORESTAL AND APLICADA, S.L. (hereinafter Micofora) with NIF nº B64390040 and address at Cami del Fou s / n de (08459) Sant Antoni de Vilamajor (Barcelona, SPAIN).

The CLIENT at the time he completes the registration process, and purchases any of our products, expressly accepts and submits to the clauses specified below, as well as the conditions of access and use of our portal and its privacy policy, accessible through the link “Privacy Policy”.

The CLIENT acknowledges having sufficient legal capacity to be contractually bound.

This contract is permanently accessible in the legal notices of our website.

 

  1. PRICES AND TAXES

In consideration for the product purchased, the CLIENT expressly agrees to pay Micofora the quantities specified at the time of purchase in the price list established on the website https://micofora.com/ for the chosen products.

The products offered on this website are subject to Value Added Tax (VAT). The prices that are detailed for each product do NOT include VAT.

The delivery of the articles will be understood to be located in the territory of application of the VAT if the delivery address is located in Spanish territory, except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times, depending on the specific article in question. In orders destined for the Canary Islands, Ceuta, Melilla, deliveries will be exempt from VAT, without prejudice to the application of the corresponding taxes and duties in accordance with the regulations in force in each of these territories.

In the case of shipments to countries of the European Union, depending on the annual invoicing in that country, the Spanish VAT will be deducted and the VAT tax rate corresponding to the country of destination will be applied. However, these orders may be subject to import and/or customs duties, depending on the regulations of each country.

In the case of application of import and/or customs duties, these shall be borne by the consignee. These expenses may vary depending on the country of destination, so in most cases, the expenses cannot be estimated prior to delivery.

VAT will not be applied on deliveries to countries outside the EU. However, these orders may be subject to import and/or customs duties, depending on the regulations of each country.

Transportation costs are NOT included in the price of the products. The price of the transport will depend on the destination requested by the CLIENT. The amount of this shipment will appear in the purchase process and in the breakdown before proceeding to the payment of the order.

Once the selection of products has been completed and prior to the confirmation of the order and before proceeding to the payment of the same, the final price of the purchase will appear on the screen that will include VAT (Value Added Tax), the management, packaging and shipping costs, if applicable, which will be reflected in the order form at the time of purchase and on the invoice.

Anything that is not specified in the description is not included.

 

  1. PURCHASE PROCEDURE

Through this website, orders may only be placed by individuals over 14 years of age and companies.

On the website all our products are detailed individually. The procedure to make and manage the purchase is indicated on the website and only the following steps must be followed:

  1. Choose the product you want to purchase.
  2. By selecting a product you can be added to the Shopping Cart and you can choose between continuing to buy or process the order.
  3. To process the order, you must complete a form with your personal data to formalize the purchase procedure.
  4. Next, the order will be verified where the selected items are detailed one by one and the total price is calculated.

and. Likewise, it will be necessary to indicate the billing and delivery addresses of the purchase made. It will be possible to indicate a unique address for invoicing and delivery.

  1. Once the process has been processed, it will be necessary to previously check a checkbox of reading and acceptance of the terms and conditions of sale.
  2. On the website you will be provided with the mechanisms so that the payment can be made depending on the system chosen in each case.
  3. Once you have entered the data for payment, you must confirm the order by pressing the “Buy” button.
  4. Once the “Buy” button has been pressed, the order will be managed.

The CLIENT is informed that the photographs of the products published as shown on the website may differ, not substantially, from the product delivered, since the colors or shapes can be perceived differently by each consumer in attention to multiple variables, such as the devices with which the products are visualized or the environmental conditions such as light. However, these or other variables will never alter the characteristics of the products that will be those described on the website and, in any case, the CLIENT may choose to withdraw from the purchase as indicated in these conditions.

 

  1. AVAILABILITY AND DELIVERY

The products offered by Micofora are available for distribution anywhere in the world

Orders will be processed once payment has been successfully received.

The products offered by Micofora will always be subject to availability that will be specifically indicated on our website for each product so, in case of not being available any item offered, the customer will be duly informed of the lack of availability for the purchase. Under normal conditions, all the products that appear on our website are available for delivery within the indicated deadlines.

In cases where, once the order has been placed, the product contracted by the CLIENT is out of stock, he will be duly informed of it and will be offered an alternative product of similar characteristics of the same price and quality as the one purchased. If, even so, the CLIENT is not interested in accepting the proposed alternative, Micofora will proceed to refund the amount already paid and will inform you of the procedures and refund deadlines.

As a general rule, the maximum delivery time at home will be 24 hours if the destination is located in mainland Spain (48-72 hours for Ceuta, Melilla, Balearic Islands and Canary Islands), 5 days if the destination is outside Spain, but within Europe and an approximate period of 20 days for any shipment to the rest of the world. days from the moment of purchase and from the moment we have confirmed your payment. These delivery times are approximate.

Deliveries will be made on weekdays (Monday to Friday). It is recommended that the CLIENT communicates their time preferences for delivery when filling in the order data in the section for Comments.

The delivery of the product purchased at home will be made by the carrier together with a delivery note at the address indicated in the order form that the customer must sign as a receipt document. Likewise, the CLIENT will be duly informed in the event that an incident occurs or the delivery is delayed for any reason.

If delivery to the address indicated is not possible due to the absence of the recipient, the carrier will contact the CLIENT directly, and the steps to follow will be indicated in detail. In the event that the impossibility of delivery is caused by the erroneous address having been entered, the cost of reshipment of the order will be borne by the CLIENT.

In order that at all times you are informed of the management of your purchase, you will receive by email a notice of the confirmation of your order and payment.

Likewise, the CUSTOMER can check the status of his order by sending an email to the address micologiaforestal@micofora.com.

 

  1. PAYMENT AND PAYMENT PERIODS

The following forms of payment are accepted:

– Credit and Debit Card: The transaction is made by connecting directly with the bank Banco de Sabadell, S.A. through its payment gateway.

 

– Bank transfer: making a deposit of the total amount of the purchase in the current account that is indicated.

Once the payment is made, you will receive a confirmation email.

Micofora is not aware of your credit card details. All our payment systems are completely secure.

Payments are prior to the delivery of the product or provision of the service, so Micofora will not provide the requested product until the moment it has received the payment of the same.  Micofora reserves the right to temporarily or permanently cancel the services provided, in the event of any incident in terms of collection thereof.

 

  1. INVOICES

You will receive your invoice together with the product at the time of delivery. The CLIENT may request the Invoice of his purchase in PDF format or in the name of his company by contacting micologiaforestal@micofora.com.

The CLIENT is responsible for confirming the receipt of notifications and for informing us of any modification to their data, micofora being  exempt from any liability arising from this circumstance.

 

  1. WARRANTY

In Micofora we strive to provide products of the highest quality, although, given the nature of them, in some products it is not possible to offer a guarantee of satisfaction. In the event that, for any reason, you do not receive the product or service correctly, you must notify us as soon as possible indicating the incident that we will try, if the error is verified, we will correct it as soon as possible.

For all products on which, if we can offer warranty, Micofora guarantees that these have been subjected to quality controls and that the products are guaranteed against production defects for a period of 3 years from the date of purchase.  The warranty covers any defect in manufacture, design or material, although it will be necessary to reveal the lack of conformity within two months of becoming aware of it. The warranty covers only defective products. It does not cover bumps, improper use, or others that are not attributable to a defect of the supplier or a defect in the product. During the warranty period the CLIENT may return the product and we will proceed to its repair, replacement, price reduction or termination of the contract as appropriate, procedures that will be free for the CLIENT. The transport costs that are generated by the returns under guarantee will NOT be borne by the CLIENT.

The warranty document is the purchase invoice.

 

  1. RETURNS

The following conditions of return of our products do not apply in the case of exercise of the right of withdrawal.

Returns or exchanges of the products will only be accepted in case of factory defect, damage to transport or delivery errors on our part. In any case, no more than 1 4 days must have elapsedsince receipt of the product and packaging and accessories must be included.

In case of not being able to include all the accessories or original packaging, the CLIENT will be responsible for the decrease in value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

It will be verified prior to the acceptance that it is a manufacturing or packaging defect or anomaly and not an improper or negligent use, handling or storage. They will always be accompanied by the corresponding delivery note or the invoice.

Both in the case of return due to manufacturing or packaging defect and in the case of error in the order, the CUSTOMER will be offered, if possible, the repair of the piece or its replacement by another alternative at no additional cost and without the right, on the part of the CLIENT, to any type of compensation. The costs generated by the shipment of the repaired or correct order will be borne by Micofora.

In any case, the return will always be subject to prior examination by Micofora of  the condition of the product subject to return and verification that the requirements of these conditions of sale have been met. Once the return has been received and if applicable, we will refund the amount charged within a maximum period of 30 days and on the same terms that were used to make the payment.

Micofora reserves the right to refuse returns communicated or sent after the deadline or of products that are not in the same conditions in which they were received.

Returns will be managed by sending an email to micologiaforestal@micofora.com making a description of the reasons and the causes alleged for the return. Likewise, it will be necessary to indicate the name and surname and the reference number of the order. Once the request is received, we will process it in a timely manner.

 

  1. RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify us at MICOLOGIA FORESTAL AND APLICADA, S.L.  Cami del Fou s/n, 08459 Sant Antoni de Vilamajor, email: micologiaforestal@micofora.com, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You can use the model withdrawal form below, although its use is not mandatory.

 

Model withdrawal form

To the attention of

MICOLOGIA FORESTAL AND APLICADA , S.L.

Cami del Fou s/n

08459 Sant Antoni de Vilamajor

micologiaforestal@micofora.com

 

I hereby inform you that I withdraw from my contract of sale of the following good:

Received/Ordered on:

Consumer Name:

Consumer signature

Date

 

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

 

Consequences of withdrawal:

In the event of withdrawal by you, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method we offer) without any undue delay and, in any case,  no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

The CUSTOMER will bear the direct costs of returning the goods, so the cost of collection will be deducted from the refund, except in the case where the reason is of defective quality, damage caused in the transport / delivery or there has been an error in the shipment on our part (these cases will be processed as a guarantee of the manufacturer or return depending on the case and,  the transport costs generated will never be borne by the CLIENT).

We will proceed to make such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the refund.

We may withhold the refund until we have received the goods, or until you have provided proof of the return of the goods, depending on which condition is met first.

Once the withdrawal request has been notified, you must return or deliver the goods directly to us without any undue delay and, in any case, no later than within 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The deadline will be considered fulfilled if you return the goods before the end of that period.

The goods subject to return must be in perfect condition, have not been damaged, present deformations, or show signs of wear, scratches or stains. You will be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and functioning of the goods.

 

  1. PERFECTION OF THE CONTRACT AND MODIFICATIONS OF THE SERVICES

This contract will be perfected with the payment of the product.

Micofora reserves the right to modify in any way the characteristics and conditions of its services, always with the aim of improving them and that supposes a benefit for the CLIENT.

 

  1. OBLIGATIONS OF THE PARTIES

Micofora undertakes to provide the CLIENT with the products and services that have been contracted applying the utmost diligence in the provision of the service, as well as to take care of the maintenance of the facilities necessary for the operation of the network, having for this purpose an adequate technical and computer team, and to manage the logistics operations,  shipping and delivery of the purchase made through the carrier.

The CLIENT undertakes to use the services that are made available to him in good faith, without violating the laws in force in any matter or infringing the rights of third parties, as well as the payment of the selected product in the time and manner set out in these conditions of sale and its receipt at the place indicated for delivery.

Micofora does not guarantee that the availability of the service object of this contract will be continuous and uninterrupted, due to circumstances caused by problems in the Internet network, breakdowns in computer devices and other unforeseeable circumstances. Thus, the CLIENT agrees to bear within reasonable limits these circumstances, so he expressly waives to claim from Micofora any contractual or extra-contractual responsibility for possible failures, errors and use of the contracted service.

 

  1. COMMUNICATIONS

All notifications between the parties will preferably be made via email. The CLIENT is responsible for confirming the receipt of notifications and for informing Micofora of  any modification to their data, which is exempt from any liability arising from this circumstance. In case of modification, the CLIENT must inform Micofora in the e-mail or telephone numbers indicated on our website.

In compliance with article 21 of Law 34/2002 on Services of the Information Society and Electronic Commerce, we inform you that our commercial shipments and information related to our website and the products offered therein, will be made by email to the e-mail address you provide, always with a revocable character. In any case, you have the option to reject our commercial communications by sending an email to the address micologiaforestal@micofora.com indicating in the subject the word LOW.

 

  1. COMMITMENT, ACCEPTANCE AND VALIDITY OF THE CONTRACT

The CLIENT acknowledges having read and accepted the legal conditions of use and the privacy policy of the website.

The CLIENT acknowledges that he has understood all the information regarding the products and services, including, where appropriate, the delivery, offered on our website, as well as all the conditions and stipulations contained in this electronic contract, so he affirms that they are sufficient for the exclusion of the error in the consent of this contract,  and therefore, you accept them fully and expressly.

The CLIENT is fully aware that the acceptance and execution of this contract will take place through the provision of their data and the pressing of the “Buy” button indicated on our website and that will be perfected with the payment of the service.

 

  1. APPLICABLE REGULATIONS

This contract is of a commercial nature, and will be governed by and interpreted in accordance with Spanish laws.

In the event that there is any type of discrepancy or difference between the parties in relation to the interpretation, content or execution of the Contract that is not resolved by mutual agreement, the Parties will submit to the courts or tribunals that are competent in each case, provided that the user is a consumer (his domicile).

In cases in which it is foreseen that the parties may submit to a jurisdiction, they will submit to the Courts and Tribunals of the city of Barcelona (Spain), with the express waiver of any other that may correspond to them.

We also provide our clients with the following access link to the Official Online Dispute Resolution Platform of the European Commission:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

 

  1. PERSONAL DATA

See Privacy Policy.

Attention: These General Conditions of Purchase have been updated on 14/3/2022. At any time we can proceed to its modification, as well as vary the relationship of prices and products offered. Please check the date of issue each time you connect to our website and you will be sure that there has been no change that affects you.